01254 828 300 
The DVSA has announced that the work to fix customer reports on the Transport Office Portal (TOP) is taking longer anticipated. This means that Operator Compliance Risk Score (OCRS) customer reports will not now be available from the end of July (as previously indicated) but will be available from ‘early autumn’.
Despite the delay to OCRS reports, operators can still access the following Transport Office Portal services:
- vehicle test history
- encounter report
- top up your Pre-Funded Account
- book an annual test at a Goods Vehicle Test Station
DVSA have also confirmed that their enforcement activities will continue, as they can use additional targeting information, such as encounter history.
Contact our Regulatory team on 01254 828300 or Regulatory@backhouses.co.uk for further advice.